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Most marketing plans feel like they were written before the agency even met you. That is because they were.
Your business is unique, so your marketing should be too. Before we spend a cent, we learn what drives your customers. That way, every decision is deliberate, strategic, and built to work.
We’ve had the pleasure of working with the Smith Brothers Media team for several years and would like to express our sincere thanks for their ongoing support and professionalism. Hazal, in particular, has played a key role in helping grow the SuperSealing brand and increasing our overall brand awareness. She is always willing to assist in any way we need and consistently provides valuable feedback and suggestions to help us gain better exposure. We truly appreciate the partnership and look forward to continuing our collaboration.
Sarah, Project Delivery Manager, SuperSealing
We started with Smith Brothers Media in May and it’s been a great experience. The team is open, honest, and thorough. They focus on what will actually deliver results, and in a few months we’ve already seen positive growth. They’re organised, proactive, and their communication is excellent. Nothing is too hard and they consistently go above and beyond.
Billy, Operations Manager, Vista Eyes
We’d like to thank the team at Smith Brothers Media for over 10 years of partnership and support. They’ve played a big role in helping Drainpro grow into the business it is today. Our experience with Ross, James, and the entire team has been nothing short of awesome. Professional, creative, and always willing to go the extra mile.
Jim, Managing Director, Drainpro
Rick Ingham, Marketing Manager, Rinnai Australia
Our lead quality has improved and most critically our tracking of where the leads are coming from, which ads, lead types etc are converting best is all a lot clearer. This means that our ad spend is being much better targeted than it was before, with a cheaper agency. This is definitely a premium agency where you get every bit of value out of the heightened investment. Worth every cent!
Jackson Digney, Founder & Director, Enduro Builders
At Garden Express Australia, we have been working with Smith Brothers Media since 2014 on all things SEO/SEM, along with webstore support, optimization for SEO, Newsletter creation. The professionalism and attention to details, along with innovative solutions has helped us become one of the top Online Nursery stores in Australia. Without the support of James Smith and the Smith Brothers Media team we would have continued as one of a very large crowd of online stores. Now we stand out with top front page listings on google searches for the majority of our 4000+ product lines.
Murray Brookes, Founder & Director, Trig Point
Focus: Business Growth
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We help our clients grow and achieve success via marketing, creative work, branding, business strategy and some very smart tech solutions.
The SBM team is here to grow alongside you and your business in meaningful conversation and partnership. We’re here to listen, understand and get to work on the right solution, not something pre-made, all wrapped in plastic and picked off a shelf.
Helping great businesses grow and improve isn’t a tagline, or a marketing slogan. It’s our guiding principle. It’s how we see past the numbers to what makes a business truly great: people and passion.
No. Our marketing team are 100% Melbourne-based. You are welcome to visit our Cheltenham office and meet the specialists working on your account. We believe in local collaboration for better results.
We eliminate Account Managers (the middle-man). When you partner with SBM, you work directly with senior strategists and campaign managers – people who have managed millions in ad spend. This ensures senior-level strategic thinking is applied to your campaigns daily, cutting down on lag time and miscommunication.
It depends on the channel. Google Ads can generate leads within weeks. SEO is a long-term play typically showing significant compounding growth around months 3-6. We build a balanced strategy to give you both quick wins and long-term stability.
Most agencies focus on “clicks” or “impressions.” We focus on Commercial Outcomes —leads, sales, and profit. We combine creative storytelling with hard data under one roof, so your marketing is cohesive, not disjointed.
We have zero set-up fees and no ad spend markups. We charge a flat, transparent management fee. You own your advertising accounts, and every dollar you allocate to Google or Meta goes directly to those platforms—we don’t take a percentage cut of your media budget.
Real-time dashboards with revenue, conversion rate, AOV, ROAS, CAC, new vs returning and LTV cohorts where available. Scheduled summaries included.
No. We have zero lock-in contracts. Our agreements are strictly month-to-month. We don’t need a contract to keep you; we rely on results. You’ll stay because the revenue speaks for itself, and you are free to leave anytime if we’re not delivering value.
We have an agile onboarding process with a 4-Week Go-Live Guarantee. We aim to have your campaigns live and learning within four weeks, avoiding the long, paid setup periods common at other agencies. We prioritise getting into the market to gather data and optimise immediately.